We look forward to delivering a valuable conference program with dynamic educational content and ample opportunities to connect with members of the national housing cooperative community!

See the Attendee Brochure

Please note that this schedule is subject to change.

Pre-Conference RCM Workshop

Monday, October 24

9:00 a.m. – 5:00 p.m.
Registered Cooperative Manager Course, Part I/II*
The National Association of Housing Cooperatives recognizes the importance of Cooperative managers and developed the Registered Cooperative Manager’s designation in 1993.  The RCM Program includes specific training for cooperative managers. Part 1 of the RCM class begins on Monday and covers the History of the cooperative movement and begins the business overview of the duties of the cooperative manager.
Trainer: Linda Brockway

Tuesday, October 25

9:00 a.m. – 12:00 p.m.
Registered Cooperative Manager Course, Part II / III*
— The RCM class continues on Tuesday and concludes the business overview of the cooperative managers’ duties. After the business discussion, the ethics class is held. The ethics class is the third session of the RCM class and also serves as the recertification for RCM’s who have held the designation for three years.
Trainer: Linda Brockway

1:00 p.m. – 5:00 p.m.
Registered Cooperative Manager Recertification and Ethics Course, Part III*
— The Ethics class discusses the five basic concepts of professional ethics and also details the registered cooperative manager’s code of ethics in their daily management practices.
Trainer: Linda Brockway

*Additional registration required.

Wednesday, October 26

11:00 a.m. – 6:00 p.m.
Conference Registration

1:00 p.m. – 5:00 p.m.
NAHC Board of Directors Meeting

5:00 p.m. – 6:00 p.m.
First Time Attendee Orientation
— If this is your first NAHC Annual Conference, you won’t want to miss the first-timer orientation. Come and learn a little about what the NAHC Conference has to offer and meet some of your fellow cooperators.
Speaker Fred Gibbs

6:00 p.m. – 7:00 p.m.
Opening Reception

Thursday, October 27

8:00 a.m. – 3:00 p.m.
Conference Registration

8:15 a.m. – 8:30 a.m.
Coffee Break sponsored by Trinity Management

8:30 a.m. – 10:30 a.m.
Opening General Session
NAHC Annual Awards Sponsored by NCB
Keynote Speaker Eugene Jones Jr., President & CEO, Atlanta Housing
— Eugene Jones Jr., President and CEO of Atlanta Housing (AH), has a track record spanning over 35 years of leadership experience in management, public/private partnerships, operations, finance and governance in the public housing industry. Formerly, Jones served as CEO of the Chicago Housing Authority from 2015 to 2019 and previously held top executive positions with several public-housing agencies in Detroit, Indianapolis, Kansas City, Mo., and Toronto. Atlanta Housing is his ninth leadership position with a major-city housing agency. He began his career in public housing working for the U.S. Department of Housing and Urban Development, has led several big-city public-housing agencies, and has a reputation for his specialized expertise in several areas, including entrepreneurial leadership, operations, finance, governance, and public policy.

10:00 a.m. – 5:00 p.m.
Exhibit Hall Open

10:45 a.m. – 12:15 p.m.
Breakout Sessions:

  • Documentation, Proper Preperation to Protect Staff, Cooperative and Members
    Speakers Nicole Redding and Michael Thomas
    — Learn how to prepare essential documents to mitigate liability exposure for cooperatives.
  • Moldy, Oldy, but a No-Goody (Case Studies)
    Speakers: Scott Ledesma and Hope Turner
    Mold case studies, remediation, and mitigation. The effects it can have on your cooperative and membership. We will cover case studies, what you need to do to remediate and mitigate the mold, and how it can affect your members.
  • Marijuana Laws/Up with Smoke
    Speakers: Valerie Hall and April Knoch
    — In this class, we will discuss smoke and odor from cigarettes and marijuana and how they create significant challenges for housing cooperatives. Figuring out the rights of members and residents to use the products, the rights of members and residents to be free from these products, and whether housing cooperatives need to get involved can be head-spinning. This workshop will walk you through these issues, particularly in light of the recent approval of recreational marijuana in Michigan and Illinois.
  • How an RCM Prepares For and Supports Meetings for the Board of Directors and Membership
    Speakers: Ralph Marcus and Kathy Sinicropi
    — In this session, RCMs will explore how to prepare for an upcoming Board Meeting. What documentation is needed, how much in advance to send the information so the Board can make intelligent decisions. They will also review how to prepare for the Membership Meeting which is completely different.

12:15 p.m. – 1:45 p.m.
Enjoy lunch talking with your friends and taking in the fresh air.

2:00 p.m. – 3:30 p.m.
Breakout Sessions:

  • Sun Run/Solar Energy/Power for Cooperatives
    Speaker: Allison Johnson
    — Learn how to switch to solar and save on your electricity costs
  • Responsibilities of the Board
    Speakers: Fred Gibbs and Karen Harvey
    — This session will empower the board member with the understanding of how their duties affect the business of the cooperative. Each person’s role is critical to the operation of the co-op.
  • Attorney’s Roundtable for RCM’s – Legal Issues for Cooperative Housing Responsibilities of the Board
    Speakers: Creighton Gallup, April Knoch, and Randall Pentiuk
    — This RCM only session will be presented by the distinguished law firm of Pentiuk Couvreur & Kobiljak. This session will explain legal pitfalls that an RCM should avoid. They will also update the RCMs on new laws and/or current trends.
  • How to Manage Your Property Manager Part 1
    Speaker Kimalee Williams
    — Are you confused by the blurry lines that inherently exist between Management’s Duties and the Board’s role in operations? Have you asked the questions: “Shouldn’t the Board oversee all things since we are ultimately responsible?” “Isn’t that issue Management’s job?” “How can I do my job if the Board continues to change the directive?” If so, this course is for you! We will explore the good, the bad and the ugly of the unique relationship that exists between the management company and Board inherent to housing cooperatives. We will discuss tried and true solutions and allow time to professionally troubleshoot scenarios presented by you in class.

3:30 p.m. – 3:45 p.m.
Refreshment Break sponsored by Lowe’s

3:45 p.m. – 5:15 p.m.
Breakout Sessions:

  • How to Manage Your Property Manager Part 2
    Speaker Kimalee Williams
  • Creating a Compliant Member Selection Criteria for Your Cooperative
    Speakers Nicole Redding and Kathy Sinicropi
    — In this session, RCMs will learn about all the elements that should be included in their Member Selection Criteria to ensure compliance with all Fair Housing laws. We will review application intake and processing, applicant screening policy recommendations, and finally the RCM review of the application. We will also cover questions the interview committee should ask and what questions the committee cannot ask. You will leave this class confident in all aspects of your Member Selection Criteria.
  • Rehabilitation & Refinancing
    Speakers Jerrel Duffy and Hugh Jeffers
    — This presentation will focus on the different cooperative housing loan programs and their parameters/requirements. The discussion will also focus on how to utilize these programs to rehabilitate, repair and properly capitalize your cooperative.
  • Renters vs Owners Insurance
    Speakers Amy DeKeyser and Micah Teets
    — Review of insurance contract coverages and exclusions for Cooperative policies and best practices for safety and loss control.

Friday, October 28

8:30 a.m. – 2:00 p.m.
Conference Registration

8:30 a.m. – 2:00 p.m.
Exhibit Hall Open

8:45 a.m. – 9:00 a.m.
Coffee Break sponsored by Economic Consultants for Housing Cooperatives (ECHO)

9:00 a.m. – 10:30 a.m.
Breakout Sessions:

  • Bullies, Guns, and Meetings
    Speakers Creigthon Gallup and April Knoch
    — In the time after COVID there has been an uptick in belligerent and intimidating behavior exhibited by pretty much everyone who has a voice. With the advent of open carry and conceal carry laws coupled with an already tricky social climate, it is more critical than ever that Boards and Managers understand their roles in keeping meetings on track and setting procedures for cooperative sponsored events. This class will help address the bully in the room and how to deal with combustible situations in and outside of the meeting room so you can get back on track and preserve peace within your community.
  • Getting Comfortable with Your Building Components
    Speakers Nicole Redding and Kimalee Williams
    — Gain Knowledge, Empower Yourself. Do you know what a soffit on a roof is and its primary function? What is the first thing to be addressed during an active plumbing leak? Do you understand how to follow a standard setup of blueprints, plans, and specs? What is a GFCI and why is it critical to the safety of your facility? As a board member, you could be providing valuable insight to your manager with knowledge of building components. As a manager, you should be able to speak intelligently about building basics as a representative of your cooperative. This hands-on introductory course will demystify common issues related to building components so that you return to your property with a higher level of confidence in the basics.
  • Regular Maintenance and the Reserve Study
    Speaker Robert Browning
    — High inflation! Supply chain issues! Labor shortages! 2022 is proving to be a challenging year in so many ways. This session will look at the tools available for dealing with the challenges surrounding the maintenance of our communities. How is inflation impacting the reserve study? How does the reserve analyst treat inflation in the reserve study? The importance of regular maintenance as well as planning for major projects has never been more important than in 2022.

9:00 a.m. – 12:15 p.m.
Board Members Only, How to Stay in Your Lane!
Speaker Ralph Marcus
— Join of lively discussion about Board Members getting “out of their lane” and learn where a Board member’s lane begins and ends, and know what the potential personal consequences you might face by not staying in your lane. Get a Good Governance Checklist if you attend!!

10:45 a.m. – 12:15 p.m.
Breakout Sessions:

  • Power of Communication
    Speakers: Kalisha France & Valerie Hall
    — Power of Communication is to provide encouragement for board members and staff to maintain the best positive energy that it takes to be a leader! The goal is to empower the board of directors to lead with dignity and respect their peers. Leading a community through cooperative education and awareness.
  • Fair Housing
    Speakers Kenneth J. Carroll and Lavon Morris-Grant
    — Hear an overview of federal fair housing laws and HUD’s role in enforcing federal fair housing laws.
  • Cutting Edge Communications: What Forms of Communication Work Best?
    Speaker Fred Gibbs
    — During this age of electronic messaging, we will explore the different types of communication. What to do with residents who do not have a computer or are computer illiterate. Various forms of communication will be explored such as email, social media, and third-party types of notifying your targeted audience.

12:15 p.m. – 1:45 p.m.
Strut Your Stuff: Cooperative Pride Luncheon
You and other attendees from your cooperative will have a chance to Strut Your Stuff and show your cooperative pride! Our annual cooperative “fashion show” will take place during Friday’s luncheon. Newly Registered Cooperative Managers will be introduced and RCM’s obtaining their recertification will be recognized.  Candidates for the election to the NAHC Board of Directors will also be presented.

2:00 p.m. – 3:30 p.m.
Breakout Sessions:

  • Construction Zone
    Speaker Hugh Jeffers
    — New Cooperative Development supported by NAHC
  • Monitoring Performance Reporting – Your Financial Toolbox
    Speakers Fred Gibbs and Kimalee Williams
    — The RCMs will review the budget process and identify fixed from variable costs. The use of historic data to try to get a “fix” on variable costs. In addition, planning for any future operational expense that has not been in the budget. Also, how to prepare a monthly budget so that the RCM and the board know how well the Cooperative is financially performing.
  • Conflict Resolution Part 1
    Speakers Karen Harvey, Kim Marcus, and Hope Turner
    — Many situations occur that may cause conflict between your board of directors, management, staff, and members. We have designed this class to help define conflict, describe conflict, determine problems that result in conflict, and discuss the “elephant in the room.”
  • How to Use the Cooperative’s Financial Statement, Budget and Audit to Make the Right Decisions Part 1
    Speaker Linda Brockway
    — This class enables the trainer to work with Board Members so that they may understand all the financial reports, so that the Board will be able to make the correct decisions about the use of the current financial resources, so that the Board may support the Cooperative, during the completion of the renovation and to prepare the board to be ready to make other major decisions.

3:30 p.m. – 3:45 p.m.
Refreshment Break sponsored by Trinity Management

3:45 p.m. – 5:15 p.m.
Breakout Sessions:

  • Conflict Resolution Part 2
    Speakers Karen Harvey, Kim Marcus, and Hope Turner
  • How to Use the Cooperative’s Financial Statement, Budget and Audit to Make the Right Decisions Part 2
    Speaker Linda Brockway
  • Annual Physical Inspections
    Speaker Leon Geoxavier
    — How often should get a medical checkup? Every year, especially if you are over 50. How often should get a dental checkup? Every year, more frequently for routine cleanings. How often should you get a physical property checkup? Every year, especially if your facilities are over 50 years old, and more frequently for routine maintenance and cleaning.
  • For Board Members Only Monitoring Your RCM
    Speakers Fred Gibbs, Ralph Marcus, Nicole Redding, Kathy Sinicropi & Kimalee Williams
    — This session is for Board Members only. The RCM Board will make a journey of a typical day in a RCM’s life. Issues they must deal with, property, staff, residents, governmental authorities, contractors and the unplanned and unexpected. This session would greatly benefit Board Members to understand the role of their RCM.

5:15 p.m. – 5:45 p.m.
Candidates Forum: Meet Your Board Candidates
Moderator: Randall Pentiuk
Here is a chance to meet with Board Candidates that will be elected at the Annual Meeting of Members on Saturday, October 29.

5:45 p.m. – 6:30 p.m.
Member Association & Direct Member Association Caucuses

Saturday, October 29

8:30 a.m. – 9:30 am
Ballot Pick-up and Election

9:30 a.m. – 11:00 a.m.
Annual Meeting of Members

11:00 a.m. – 12:00 p.m.
NAHC Board of Directors Meeting

See the Attendee Brochure

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